As a writer, editor, and content strategist with more than 30 years of experience, I’m committed to clear, concise communication. Using design thinking processes, I develop content that gets the results you want.
I began my career in the early days of the internet, working for trailblazing companies like Intuit and Genentech. As a consultant and freelancer, I’ve worked primarily in healthcare, technology, and financial services. I can help you find the best ways to communicate your value and evolve your customer relationships at every stage, from a prospect’s first impression of your business to the help and support you give to your loyal customers.
I’m originally from San Francisco, California and have an English Literature degree from the University of California at Berkeley. Currently, I’m a permanent resident of the Netherlands, working as a freelance writer, editor, and content strategist in Amsterdam.
My skills
- Engaging your customers and motivating them to act
- Explaining complex ideas clearly and concisely to absolute beginners
- Telling your story so it resonates with your audience
- Coaching you and your staff on how to create great content
- Keeping your projects organized and meeting deadlines every time
I can help you with…
- Content strategy, copywriting, and editing for all aspects of your business—from digital marketing and social media to customer support and employee communications
- User research, persona development, and experience mapping
- Website information architecture and content modeling
- English language editing and proofreading
- SEO
- Messaging development
- Content marketing, blogs, and thought leadership programs
- Brand voice and style guidelines
- UX writing
- Self-service customer support content
Want to get to know me better?
Contact me at jill@vanoncini.net or visit me on LinkedIn.